We are confident that this will provide a more fault-tolerant solution, and as an extra, also support virtual cameras that couldn’t be used before. We’ve implemented a similar solution to what Chrome/Chromium is using, and also introduced a fallback mechanism based on an older, more robust and more widespread API, just to be on the safe side. As soon as we’ve found out that the API we were using was broken in that version, we could start working on an alternative. Chrome uses another Microsoft API for its camera handling, it wasn’t affected by this problem. As developers tend to lag behind non-essential updates to wait for OS manufacturers to iron out mistakes they might have made, it was cumbersome for us to reproduce the issue. If you are interested in knowing the context around the issue: Microsoft broke one of their camera handler API (that Prezi Video was using) in Windows 10 version 1903. Hello community, we are very happy to announce the fix has been released in the latest update of the desktop application
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